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PrettyMay Call Center for Skype lets medium and small businesses quickly and affordably implement Skype PBX system.
PrettyMay Call Center for Skype can support up to 30 concurrent Skype or Skypein lines without any extra hardware required. PrettyMay CCS use each Skype instance to handle incoming calls respectively without interrupting other Skype instances.
- Publisher: PrettyMay Team
- Home page: www.prettymay.net
- Last updated: December 25th, 2012
Mekashron Call Center for business has an active array of all marketing, sales and service.
Mekashron Call has a wide variety of customers operating in many areas, here you can see a partial list of areas where Mekashron Call Center serves its customers.
Virtual Call Center provides one of the most comprehensive and state-of-the-art cloud-based call centre software solutions in Europe. You can start your new call centre or extend your existing service, and use it from anywhere in the world, without initial investment expenses.
Call center script template word in Description
A voice telephony software for use with your Windows 95/98/NT computer and voice modem or telephony card. It offers users an easy way to do sophisticated inbound/outbound call management that can be fully integrated with many popular spreadsheet, dat...
- Publisher: Active Call Center Company
- Home page: www.sunny-beach.net
- Last updated: May 27th, 2010
The ShoreTel Contact Center Agent Dashboard (CCAD) is an application for the ShoreTel Contact Center (CC) that provides the ability to monitor, in real time, the service being provided to customers. This application displays customer service metrics such as number of calls
waiting, average wait times, and other such performance statistics
- Publisher: ShoreTel Inc.
- Home page: www.shoretel.com
- Last updated: May 22nd, 2012
QuikStaff is a software tool developed by The Call Center School to assist in the calculation of call center resource requirements. QuikStaff uses sophisticated mathematical modeling to assist call center professionals in evaluating a variety of staffing, service, and cost tradeoffs.
- Publisher: The Call Center School, LLC
- Last updated: December 17th, 2009
cc-Modeler Professional is a call center program that allows you to identify your staffing needs for each period throughout the day. It provides detailed performance analysis based on your service level goals and you can evaluate the impact of agent numbers on your service level and abandoned calls.
- Publisher: Belgrave Park Pty Ltd
- Home page: kooltoolz.com
- Last updated: August 25th, 2014
Abstract Micro Systems Erlang Library for Excel is an Excel Add-In that makes Erlang functions available in your Excel workbooks.
- Free download, no registration
- Easy to install and use
- Detailed help system
- 15 worksheet functions to perform common staffing and trunking calculations in call centers
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Answering machine software with personal greeting messages takes your telephone messages while you are away.
Caller ID lets you see and hear who's calling via screen pop-ups, distinctive rings and caller's name announcement with speech synthesis.
"Black" and "white" lists filter calls based on caller database, call origin and other parameters.
Voicent Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. You can use it to automatically track all customer interactions, save and manage customer opt-out and contact preferences, display customer information to agents, efficiently recognize callers and serve them accordingly, design and manage sales and marketing campaigns.
- Publisher: Voicent Communications, Inc.
- Home page: www.voicent.com
- Last updated: March 27th, 2013
An advanced, yet simple-to-use software answering machine for your voice modem.
The new CallCenter allows you to easily perform the basic communications task daily and the best thing about it is 'It's FREE'. The CallCenter is still a native 32bit software application and we guarentee you will notice the difference. Unlike many o...
- Publisher: Jockey
- Last updated: January 10th, 2010
ArcGIS - smart and reliable tool that helps you easily author data, maps, globes etc. on the desktop.
- Publisher: Environmental Systems Research Institute, Inc.
- Home page: www.esri.com
- Last updated: August 1st, 2014
Axon is a virtual IP PBX for Windows designed to manage phone calls in a business or call center environment.This software works as a fully featured telephone switch connecting to phone lines and extensions using state-of-the-art VoIP technology, offering all the normal features of a traditional PBX routing all calls within a business.
- Publisher: NCH Swift Sound
- Home page: www.nch.com.au
- Last updated: June 8th, 2012
The IP Softphone 2050 can be used as a primary or supplemental desktop IP Phone whether at the office, at home or on the road. Users simply load the software and plug a Nortel approved headset or handset into the USB Audio Adapter port to start communicating.
- Publisher: Nortel
- Home page: www.nortel.com
- Last updated: November 18th, 2009
TekVISA is the Tektronix implementation of VISA (Virtual Instrument Software Architecture) that represents an industry-standard communication protocol.
TekVISA provides communication with instruments that are connected to the PC via various communication buses and support for the coexistence of multiple Vendor Specific VISA implementations on 64-Bit PCs.
- Publisher: Tektronix, Inc.
- Home page: www.tek.com
- Last updated: March 12th, 2013
WhoCalls will use your modem to detect the CallerID of a calling party.
You may also use WhoCalls to display the caller information in an external database. Samples of a Call Center in MsAccess, Excel and MsOutlook are included.
When configured as a Server, WhoCalls only needs one modem for the Caller ID reception and then distributes the information to clients on the network.
- Publisher: MAW Software
- Home page: www.mawnet.com
- Last updated: February 21st, 2011
All the features you need to run a professional level show, yet simple to master. Mix MP3 and WAV audio files, play music videos and image slideshows, play CDs, and much more...Rockit comes with a large variety of skins to fit your needs, and your screen. We also have additional skins available for download here. It's easy to tweak our skins, or even design your own from scratch.