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fDesc[0] = "Dramatically reduces help desk costs by cutting the number of calls your service and support teams take<br /> Shopping reduces software license costs through a software rental model, limiting use of certain applications to a period of time and allowing for automatic software and license reuse.<br /> Empowers self service, so users can choose the software they need, when they need it, controlling the delivery time to minimize disruption, increasing productivity and satisfaction. Delivers branch office administration and local control, allowing delegation of control and install on behalf of users to regional, site or departmental administrators.<br /> <br /> Some of the features:<br /> <br /> * Provides better visibility and control of software licenses deployed across your organization, <br /> improving software license management <br /> <br /> * Integrates reporting on delivery and installation to measure success and gain a detailed <br /> understanding about software licensing and usage across the business<br /> <br /> * Automates authorization workflow, ensuring licensed software is accounted for and only <br /> delivered to those with approval to use it<br /> <br /> * Lowers help desk costs by delivering a fully configurable and automated request-to-delivery <br /> approval process, defining single approvers, approval groups or approval chains as required<br /> <br /> * Completely customizable, to fit your organizations look and feel, with multiple language options <br /> and an API to enable integration with third party applicationsd install on behalf of users to regional, site or departmental administrators.";

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