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fDesc[0] = "InstaAlert is an add-on for the SupportSuite/eSupport product that alerts your staff on new tickets and replies in real time.<br /> Kayako InstaAlert provides SOCKS proxy support and reusable connections.<br /> Kayako InstaAlert is a lightweight desktop application for Microsoft Windows. The application sends desktop alerts to your staff users, notifying them about new ticket submissions and updates made to existing tickets.";

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