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fDesc[0] = "Deliver the ultimate customer support experience. Enhance service levels, increase first call resolution & streamline support costs & processes. Leverage advanced management, reporting & integration capabilities in a SaaS remote support solution designed for multi-agent help desks & IT service organizations. Provide instant on-demand remote support to Windows & Linux-based PCs, Macs & smartphones. Works fast over any connection so you are always on line for your customers – even from within your own web applications. Equip your customer support team with a robust remote troubleshooting toolkit so they can virtually see & reach into remote computers and apply fixes fast.";

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