var fDesc=new Array(); fDesc[0] = "It is an add-on solution for Microsoft Outlook and SharePoint that makes it very easy for the support team to manage support requests from the end-users submitted by email, phone calls or web. Designed in line with ITIL guidelines, Team Helpdesk enables the support staffs to log, analyze, track or escalate support requests in an organized and structured way in Outlook and SharePoint."; function tShowHide(id, show) { var s = document.getElementById("desc"); if ((s.innerHTML.length<=212 || show==1) && show!=2) { s.innerHTML = fDesc[id]; if (document.getElementById('m1')) document.getElementById('m1').style.display='none'; if (document.getElementById('m2')) document.getElementById('m2').style.display='none'; if (document.getElementById('more_txt')) document.getElementById('more_txt').style.display='inline'; } else { s.innerHTML = ''; } }