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fDesc[0] = "he Zoho CRM Plug-in for Microsoft Outlook is an easy to use productivity enhancement tool that empowers Microsoft Outlook(R) users to synchronize their customer-related contacts, calendar, tasks and emails with Zoho CRM. In addition, you can add customer-related Inbound and Outbound Outlook mails to Zoho CRM service as a Case or associate to the CRM Contacts. <br /> Features:<br /> -Synchronize contacts, calendar and tasks between Microsoft Outlook and Zoho CRM<br /> -Add Outlook inbound and outbound emails as Cases to Zoho CRM - contacts<br /> -Associate Outlook inbound and outbound emails with Leads or Contacts in Zoho CRM<br /> -Modify email message and file attachments to the Lead or Contact in Zoho CRM without modifying the original message in Microsoft Outlook<br /> -Resolve conflicts while synchronizing contacts, calendar and tasks with Zoho CRM so that there will not be any mismatch of the customer data";

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