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fDesc[0] = "Snapware is a CTI and Presence Management solution.<br /> Main functions:<br /> - Call initiation by selecting from a call list, entering on the PC&#039;s key pad or a graphical key pad, or by using drag and drop from other OLE-enabled applications<br /> - Answering incoming calls<br /> - Consultation call<br /> - Navigator for own extension with the following functions: dial, consultation call, alternate call, transfer call, conference, Close Snapware, favorite list, journal, ODT search, status display (including forwarding, PM profile, ACD states) of the own extension.";

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