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fDesc[0] = "Voice Operator Panel is a professional softphone for operators and receptionists providing a powerful software switchboard and attendant console.<br /> The application can be used as a standalone softphone or combined with any analog or VoIP slave phone to handle calls.<br /> The user can pick up incoming calls, put them on/off hold, initiate unattended transfers or call users and initiate attended transfers.<br /> Transfers can be initiated through a contextual menu, using configurable keyboard shortcuts or using intuitive drag and drop.<br /> Multiple users directories are supported, these directories can be loaded from XML files, from LDAP servers or from Outlook contacts.<br /> Each directory contains a list of users.<br /> Each user has a picture and information such as Company, Office, Department, Title.<br /> Each user has multiple contacts such as Phone, Mobile, Home, Voicemail, E-mail, XMPP, MSN, Web.";

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