var fDesc=new Array();
fDesc[0] = "((OTRS-Manager)) complements your ((OTRS)) with an powerful graphical interface.<br /> Main features:<br /> - fast and lucid access to ticket-informations,<br /> - simplified handling with ((OTRS))<br /> - easy answering to repeating questions.<br /> ((OTRS-Manager)) considers the special necessities of data processing managers, dispatchers as well as employees of Second-Level-Support.";

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