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By Diagnostic Strategies
Rating: 3.2/5 (5)
License type: Shareware
Latest version: 2.06
Last updated: January 14th, 2010
This review applies to version 2.0.EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers. It analyzes customer...