Acd call flow in Title/Summary

Samsung OfficeServ ACD Call Centre

Samsung OfficeServ ACD Call Centre is specifically tailored for mid sized organisations or corporate departments requiring a sophisticated customer interaction management solution for 10 to 100 agents. It is designed to enhance customer service levels, lower call abandonment rates, increase staff productivity and accountability.

• Publisher: Samsung Electronics Co., Ltd.
• Last updated: May 27th, 2014

Call Flow Extract

Now the Call Flow Extract can create flowcharts for you! Need to add a few more tricks into your system administrator's hat? - Download PBX switch call flow extracts - Create Flowcharts in Visio or PDF format - Reduce communications costs in troubleshooting - Send electronic copies of PBX configuration to other administrators

• Publisher: UtilCall
• Last updated: June 25th, 2011

ACD/ChemSketch

ACD/ChemSketch is a drawing package that allows you to draw chemical structures including organics, organometallics, polymers, and Markush structures. It also includes features such as calculation of molecular properties, 2D and 3D structure cleaning and viewing, etc.

• Publisher: ACDLabs
• Last updated: September 29th, 2015

Acd call flow in Description

VBVoice

VBVoice enables you to reduce your IVR development time and costs by leveraging the power of Microsoft® .NET standards in Visual Studio®. An easy-to-use GUI-based call flow environment lets you create advanced IVR applications with drag and drop simplicity.

• Publisher: Pronexus Inc.
• Last updated: May 26th, 2020

CMS Supervisor R16

Avaya CMS is a software product for businesses and organizations that have an Avaya Communication Manager system and receive a large volume of telephone calls that are processed through the Automatic Call Distribution (ACD) feature. Avaya CMS collects call-traffic data, formats management reports, and provides an administrative interface to the ACD feature on the Communication Manager system.

• Publisher: Avaya
• Home page: support.avaya.com
• Last updated: January 19th, 2012

CRM Dashboard

CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization.

• Publisher: Voicent Communications, Inc
• Home page: voicent.com
• Last updated: April 14th, 2014

Snapware

Snapware is a CTI and Presence Management solution. Main functions: - Call initiation by selecting from a call list, entering on the PC's key pad or a graphical key pad, or by using drag and drop from other OLE-enabled applications - Answering incoming calls - Consultation call

• Publisher: Aastra Technologies Limited
• Last updated: February 22nd, 2012

ACD VideoMagic

ACD VideoMagic lets you share memorable videos of life's great moments without investing a lot of time on digital video production or money on digital video editing software. With ACD VideoMagic digital video software, movies happen automagically!

• Publisher: ACD Systems
• Last updated: March 14th, 2008

Additional Acd call flow selection

Voicent IVR Studio

Voicent IVR (Interactive Voice Response) Studio delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility.

• Publisher: Voicent Communications, Inc
• Home page: voicent.com
• Last updated: May 27th, 2020

Sequence Diagram Editor

Sequence Diagram Editor is a tool for creating call flows and UML sequence diagrams from textual descriptive inputs about an object. Your output will be faster with this program because you do not have to take care of the layout or any formatting as this is done automatically, unlike in other WYSIWYG applications.

• Publisher: Effexis Software
• Last updated: March 20th, 2008

EventStudio System Designer

It analyzes and catches design errors in success and failure scenarios. The program independently enables the display of message parameters, timers, actions, resources, state transitions. You can analyze the model with a multitude of document types: collaboration diagrams, context diagrams, interface documents, and XML export.

• Publisher: EventHelix Inc.
• Home page: eventhelix.com
• Last updated: August 19th, 2020

VisualEther Protocol Analyzer

VisualEther Protocol Analyzer helps you to generate sequence diagrams and call flow diagrams from Wireshark output. The sequence diagrams provide a visual trace of the packet flow between different nodes.You can customize the templates for any protocol that has an Wireshark dissector. Any custom source and destination addresses can be used to define the sequence diagram instance axes.

• Publisher: EventHelix
• Last updated: February 5th, 2021

SafiWorkshop

SafiWorkshop gives administrators ultimate control over their Asterisk (and now FreeSWITCH!) deployments. Users can create, debug, and deploy Saflets (call flow applications) all from inside the intuitive SafiWorkshop designer interface. SafiWorkshop combined with SafiServer is a powerful new architecture in telephony and communications system design and implementation.

• Publisher: Safi Systems
• Last updated: July 6th, 2011

Audio Text Manager

The Audio Text Manager (ATM) is designed to give you a fast, graphical view of the call flow patterns configured in the Unity database and allow you to modify that flow quickly and easily. The ATM is made up of 3 basic view areas on the screen. The Tree and Grid view tabs on the left and the Information tabs.

• Publisher: Cisco Systems, Inc.
• Home page: www.ciscounitytools.com
• Last updated: December 19th, 2023

Crystal REVS for C++

Crystal REVS is the best context-sensitive editor there is. Has Flowcharts, Rich Call/Caller/Class Trees, Tokens & Comment Panel, Real Time Auto-Formatting, Visio export, State diagrams, static checking, HTML docs, Data & Call Flows, Publisher.

• Publisher: SGV Sarc Inc
• Home page: www.sgvsarc.com
• Last updated: September 11th, 2018

AdventNet ManageEngine VQManager

ManageEngine VQManager is a real-time monitoring tool for VoIP network. It allows you to monitor VoIp network for voice quality, bandwidth usage, call traffic and more functions. It supports SIP (Single In-line Package) and RTP/RTCP (Real-time Transport Protocol).. Available for Windows and Linux

• Publisher: AdventNet Inc
• Last updated: May 8th, 2009

Skype Click to Call

Get the Skype Click to Call plugin and call phone numbers on websites with just one click. It automatically parses the numbers displayed on pages and provides a "Skype" icon near it. This also includes the Skype extension so you can share websites directly into a Skype conversation.

• Publisher: Skype Technologies S.A.
• Home page: www.skype.com
• Last updated: November 6th, 2024

Call of Duty 4 - Modern Warfare

Duty 4: Modern Warfare arms gamers with an arsenal of advanced and powerful modern day firepower and transports them to the most treacherous hotspots around the globe to take on a rogue enemy group threatening the world. As both a U.S. Marine and British S.A.S soldier fighting through an unfolding story full of twists and turns, players use sophisticated technology, superior firepower etc.

• Publisher: Infinity Ward
• Home page: www.callofduty.com
• Last updated: July 7th, 2014