Avaya proactive contact supervisor in Title/Summary
Avaya Proactive Contact Supervisor
Capacities for both concurrent agents and outbound trunks have been significantly increased to almost double the current capacities of 240 agents and 480 trunks. Actual agent and trunk maximum capacities differ based upon trunk configuration parameters.
- Publisher: Avaya Inc
- Last updated: February 28th, 2012
CMS Supervisor R16
Avaya CMS is a software product for businesses and organizations that have an Avaya Communication Manager system and receive a large volume of telephone calls that are processed through the Automatic Call Distribution (ACD) feature. Avaya CMS collects call-traffic data, formats management reports, and provides an administrative interface to the ACD feature on the Communication Manager system.
- Publisher: Avaya
- Home page: support.avaya.com
- Last updated: January 19th, 2012
Avaya IP Agent
Avaya IP Agent is a software application with advanced telephony features for agents in a contact center. Agents can use it to work in the following methods: - On-site at the contact center - On-site or off-site using Voice over Internet Protocol (VoIP) - Off-site using analog connections over a Public Switched Telephone Network (PSTN).
- Publisher: Avaya Inc.
- Home page: support.avaya.com
- Last updated: June 29th, 2012
Avaya proactive contact supervisor in Description
- Publisher: Avaya Communications, Inc.
- Last updated: December 2nd, 2009
Avaya Site Administration
Avaya Site Administration supports administration and maintenance management of individual Avaya Media Servers and Avaya messaging platforms. Through a web-browser, administrators can manage fault and performance and perform user moves, adds, and changes. Avaya Site Administration offers wizards that reduce repetitive tasks for moves, adds, and changes
- Publisher: Avaya Inc.
- Last updated: March 27th, 2012
IdentaPop Pro
IdentaPop Pro is a Caller ID screen pop program for TAPI telephone systems and voice modems that integrates with Microsoft® Outlook® contacts including public folders on Microsoft Exchange Server for screen pops and journal call logs. Between calls IdentaPop sits in the tray using very little overhead.
- Publisher: IdentaFone Software
- Last updated: March 26th, 2011
Avaya Aura® Call Center Elite Multichannel
Avaya Aura Call Center Elite Multichannel is a program that offers options for contact handling (voice, email, chat and SMS) allowing customers to be treated in an efficient manner and enabling a greater business effectiveness. You can get in contact with your customers and take care of their needs.
- Publisher: Avaya
- Home page: support.avaya.com
- Last updated: June 5th, 2015
Avaya Gateway Installation Wizard
The Gateway Installation Wizard is a stand-alone Java application that leads an Avaya certified technician through the process of configuring an Avaya Media Gateway. You can configure an Avaya G700,G430, G450, G350 or a G250 Media Gateway that does not contain an Avaya S8300 Media Server.
- Publisher: Avaya Inc.
- Home page: support.avaya.com
- Last updated: March 10th, 2010
Additional Avaya proactive contact supervisor selection
Avaya Communicator
Avaya Communicator is a program that allows you to interact with your colleagues, partners, and customers. It provides such features as: - Quick-view dashboard of user names, availability status, and message indicators - Contact list showing presence status and available communication alternatives - Call functions, including call controls, conference call roster, and participant count.
- Publisher: Avaya
- Home page: www.avaya.com
- Last updated: August 11th, 2016
GO Contact Sync Mod
GO Contact Sync Mod is an open source tool to synchronize your Microsoft Outlook contacts with Google Mail. With this tool you do not need to enter your contact details more than once, always have the latest version everywhere: in Outlook and in Google. Contact categories are supported, as well as contact photos to make your contacts look exactly the same.
- Publisher: WebGear, Create Software, Stru.be
- Last updated: April 12th, 2016
- Publisher: Avaya Inc.
- Last updated: December 15th, 2009
Proactive System Password Recovery
Proactive System Password Recovery is a tool that proves to be useful whenever you forget various passwords. It is a program that includes a lot of advanced features and beginners might find it difficult to use. The application is able to recover the logon password for various Windows versions, but you need to be logged on.
- Publisher: ElcomSoft Co. Ltd.
- Home page: www.elcomsoft.com
- Last updated: May 26th, 2020
E-Z Contact Book
E-Z Contact Book is an easy-to-use yet powerful Windows application for managing contact information. You can use it as a personal contact address/phone book, business directory, or a customer database, or a reminder of birthdays and other events
- Publisher: Dmitri Karshakevich
- Home page: dmitrik.gotdns.org
- Last updated: February 2nd, 2023
Cisco Agent
Cisco Agent Desktop is a computer telephony integration (CTI) solution for single- and multisite IP-based contact centers. It is easy to deploy, configure, and manage. Powerful tools help increase agent and supervisor productivity, improve customer satisfaction, and reduce costs.
- Publisher: CISCO
- Home page: www.cisco.com
- Last updated: January 16th, 2017
Avaya one-X Communicator
Avaya one‐X Communicator is a rich Unified Communications client that provides enterprise users with simple, intuitive access to their everyday communications tools. It provides collaboration through communications with voice, video, instant messaging, conferencing and voicemail.
- Publisher: Avaya Inc.
- Home page: support.avaya.com
- Last updated: June 24th, 2014
Avaya VPN Client
The VPN Client provides user-side ('client') functionality for secure remote access over IP networks to VPN Router and VPN Gateway systems. VPN Client software is available and supported across a wide range of user workstation operating systems, including Windows Vista, 2000, XP, Linux and Macintosh.
- Publisher: Avaya
- Home page: support.avaya.com
- Last updated: August 21st, 2013
Proactive Password Auditor
A password security test tool that's designed to allow Windows based systems administrators to identify and close security holes in their networks. Proactive Password Auditor helps secure networks by executing an audit of account passwords, and exposing insecure account passwords. If it is possible to recover the password within a reasonable time, the password is considered insecure.
- Publisher: ElcomSoft Co. Ltd.
- Home page: www.elcomsoft.com
- Last updated: August 2nd, 2021
CX-Supervisor
CX-Supervisor is dedicated to the design and operation of PC visualisation and machine control. It is not only simple to use for small supervisory and control tasks, but it also offers a wealth of power for the design of the most sophisticated applications. CX-Supervisor boasts powerful functions for a wide range of PC based HMI requirements.
- Publisher: Omron Electronics Limited
- Home page: industrial.omron.eu
- Last updated: February 4th, 2012
