Dell customer support flowchart in Title/Summary

ITDT - DELL Customer Release

The IBM Tape Diagnostic Tool is designed to: -Be simply installed and handled. -Run quick or extended diagnostics on tape drives to check if the tape device is defective and output a pass/fail result. -Invoke tape library self-test operations. -Retrieve dumps from tape drives and libraries. -Perform firmware update check and retrieval for tape drives and libraries.

• Publisher: IBM
• Home page: www-933.ibm.com
• Last updated: November 13th, 2015

Proactive Customer Support

Install in minutes and keep track of customers and their support requests. ProActive Customer Support makes it easy to record, update and report on your customer support activitiesy. Give your boss reports that document your efforts.

• Publisher: Dennis Baggott and Sons
• Last updated: February 20th, 2015

Dell Help & Support

Dell Help and Support contains step-by-step guides, videos, system information and support, to make getting started with your Dell quick and easy. Plus, with detailed help and troubleshooting articles, solving minor issues is a breeze. Dell Help & Support is preinstalled on new Dell Inspiron, XPS devices that are running Windows 10/8.1.

• Publisher: Dell Inc.
• Last updated: October 27th, 2017

Dell customer support flowchart in Description

Tripware

Tripware, is a travel service for people who plan and book their own business trips. Plan, book, and manage your business trips directly from Microsoft Outlook calendar appointments or the desktop application, the Tripware Travel Center. Either way, Tripware allows you to leave the office faster, travel better, & come home sooner.

• Publisher: Remotian Systems
• Last updated: April 11th, 2010

Customer Support Organizer Pro

Customer Support Manager Pro for Windows: simple database management software that helps you to organize, track, and manage your customer support activities. Customer Support Manager features search, filter issues in any field, several user-definable data fields, unlimited number of records, unlimited number of databases.

• Publisher: PRIMASOFT PC, INC.
• Home page: www.primasoft.com
• Last updated: March 31st, 2018

Deskun

Deskun is a solution for multichannel customer support and task management. It is an extension for Google Chrome and Yandex.Browser, integrated with Gmail and G Suite. The service allows to combine different customer communication channels within a single interface.

• Publisher: Seedup, Ltd
• Last updated: July 13th, 2017

RealTimeQuery

Spanto Soft SL has released RealTimeQuery v. 3.2, a simple Windows application that lets you add sophisticated real-time operator support to your web site

• Publisher: Spanto Soft S.L.
• Last updated: October 20th, 2009

ManageEngine SupportCenterPlus

SupportCenter Plus is a web-based customer support tool that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience. Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on.

• Publisher: Zoho Corporation Pvt. Ltd.
• Home page: www.manageengine.com
• Last updated: January 28th, 2016

Additional Dell customer support flowchart selection

Dell Command | Update

The Dell Command | Update tool allows you to keep your system up to date without you having to know every driver or update needed. It will automatically interrogate your system and compare it to the available updates on dell.com/support for your specific system.

• Publisher: Dell Inc.
• Last updated: September 10th, 2016

Dell Display Manager

ell Display Manager application package contains the software application that allows users to configure their Dell monitor settings such as Brightness, Contrast and Preset Modes. This application requires Display Data Channel Command Interface (DDC/CI) to work.

• Publisher: Dell
• Home page: www.dell.com
• Last updated: May 22nd, 2020

Invadazoid

Jump into the dynamic, ball slinging, alien busting fun of Invadazoid!You will be addicted to this fast-paced arcade game in no time.The FULL version is packed full of new game-play experience:- 4 Exciting Modes of Gameplay with Over 60 Levels! - Enjoy Fun New Invaders and Bosses in Exciting New Locations! - Free Hints and Cheats will End Frustration - Free Customer Support

• Publisher: Bantam City Games
• Home page: www.bantamcity.com
• Last updated: May 25th, 2012

Cisco Jabber

Cisco Jabber helps you communicate and work with colleagues, partners, and customers more quickly and securely through best-in-class Cisco Unified Communications. You can collaborate directly from Microsoft Outlook by viewing a contact's availability and simply clicking to IM or call.

• Publisher: Cisco Systems, Inc
• Home page: www.cisco.com
• Last updated: January 27th, 2016

Tweaking.com - Windows Repair (All in One)

Tweaking.com - Windows Repair is a tool designed help fix a large majority of known Windows problems including; registry errors, file permissions, issues with Internet Explorer, Windows Updates, Windows Firewall and more.

• Publisher: Tweaking.com
• Home page: www.tweaking.com
• Last updated: June 3rd, 2023

DameWare Remote Support

DameWare Remote Support (DRS) is a powerful systems administration and remote IT support tool that allows you to simplify and accelerate customer support. Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance.

• Publisher: SolarWinds Worldwide, LLC.
• Home page: www.dameware.com
• Last updated: May 27th, 2020

Dell System E-Support Tool

Dell System Esupport Tool is an application created to help IT technicians to administer and troubleshoot Dell´s Poweredge servers. It collects specific storage info regarding Dell products, such as PERC controllers with their firmware, array/containers, enclosures and physical hard drives, ethernet cards, tape backups installed and Windows or Linux operating system information.

• Publisher: Dell Incorporated
• Home page: support.dell.com
• Last updated: July 17th, 2011

Dell CinePlayer

Dell Cineplayer 3 is a full featured movie player, with enhancement capabilities as online bonus features. You must be a Dell system owner with factory installed Dell Cineplayer 3 in order to use it. Dell Cineplayer support the following disc formats: DVD-Video DVD-VR DVD Slide Show VCD VCD Slide Show

• Publisher: Dell Inc.
• Last updated: February 14th, 2008

LogMeIn Rescue Technician Console

LogMeIn Rescue Technician Console is a tool used to provide instant remote support to customers and employees. The program features an advanced desktop view and remote control including a whiteboard with detailed session history and notes. Also, it offers a chat interface with predefined replies, URL push, and file transfer with detailed system diagnostics, including reboot and reconnect.

• Publisher: LogMeIn, Inc.
• Last updated: February 26th, 2019

ZenMate

ZenMate is a VPN based Internet security tool for web browsers such as Chrome, Firefox, and Opera. Whether you are at home, travelling, or using a public WiFi network, this application encrypts and secures your connection. It also helps you to unlock blocked websites.

• Publisher: ZenMate
• Home page: zenmate.com
• Last updated: July 23rd, 2015