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Public Folder HelpDesk for Outlook

Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

  • Publisher: kalmstrom.com Business Solutions
  • Last updated: November 16th, 2010