Ibm contact center in Title/Summary
IBM Mashup Center
IBM Mashup Center is an enterprise mashup platform enabling the rapid creation, sharing, and discovery of reusable application building blocks (widgets, feeds, mashups) that can be easily assembled into new applications or leveraged within existing applications - with the governance and security IT requires.
- Publisher: IBM
- Last updated: April 17th, 2012
LIVECHAT Contact Center
LIVECHAT Contact Center is a customer service solution that allows you to have and receive simple and quick access to live chat with customer service representatives or sales support.LIVECHAT Contact Center allows multiple conversations with customers, partners and employees at the same time.
- Publisher: LIVECHAT Software
- Home page: www.livechatinc.com
- Last updated: October 24th, 2011
Avaya Aura® Call Center Elite Multichannel
Avaya Aura Call Center Elite Multichannel is a program that offers options for contact handling (voice, email, chat and SMS) allowing customers to be treated in an efficient manner and enabling a greater business effectiveness. You can get in contact with your customers and take care of their needs.
- Publisher: Avaya
- Home page: support.avaya.com
- Last updated: June 5th, 2015
Ibm contact center in Description
Avaya IP Agent
Avaya IP Agent is a software application with advanced telephony features for agents in a contact center. Agents can use it to work in the following methods: - On-site at the contact center - On-site or off-site using Voice over Internet Protocol (VoIP) - Off-site using analog connections over a Public Switched Telephone Network (PSTN).
- Publisher: Avaya Inc.
- Home page: support.avaya.com
- Last updated: June 29th, 2012
CCView
CCView is a call center management solution to help you manage your contact center operations and handle your high-volume complex calls. With this program, the supervisor can use the built-in management reports, instant messaging, and real time monitoring, to instantly improve customer service levels.
- Publisher: Poltys, Inc.
- Last updated: June 16th, 2014
IP Office Customer Call Reporter
IP Office has data capabilities built in, providing IP routing, switching and firewall protection between LAN and WAN (LAN2). IP Office has a web based applications suite that delivers contact center reporting, voice and email messaging, Interactive Voice Response, conferencing and computer telephony integration.
- Publisher: Avaya Inc.
- Last updated: November 17th, 2011
WG Live Chat
WG Live Chat is a program that provides a comprehensive and user friendly customer service and sales support for online businesses. It incorporates automated contact-center like capabilities and CRM functionalities. This helps companies manage their customer support and online sales team in the most efficient way.
- Publisher: LiveAdmins
- Last updated: March 19th, 2015
IBM iDoctor for IBM i
IBM iDoctor for IBM i is a suite of performance tools that can be used by the performance expert or novice to collect, investigate and analyze performance data on System i. The tools are used to monitor overall system health at a high "overview" level or to drill down to the performance details within job(s), disk unit(s) and/or programs over data collected during performance situations.
- Publisher: IBM
- Last updated: January 11th, 2010
Additional Ibm contact center selection
Cisco Agent
Cisco Agent Desktop is a computer telephony integration (CTI) solution for single- and multisite IP-based contact centers. It is easy to deploy, configure, and manage. Powerful tools help increase agent and supervisor productivity, improve customer satisfaction, and reduce costs.
- Publisher: CISCO
- Last updated: January 16th, 2017
MXIE
The intuitive, O/S independent, MXIE (Media Exchange Interface for End Users) desktop client integrates and manages all of your communications functions. MXIE controls all your calling functions and lets you call and be contacted at any phone you want through the MXconnect™ feature.
- Publisher: Zultys Technologies
- Last updated: June 2nd, 2012
IBM BladeCenter and System x Power Configurator
The IBM Power Configurator is an application designed to help you calculate real-world power and heat ratings of your IBM System X Servers, BladeCenters and their components. You can set your geography, electronic service, altitude or elevation and the inlet air temperature for your power configuration.
- Publisher: IBM Corporation
- Home page: www-03.ibm.com
- Last updated: March 22nd, 2013
My Movie Collection
My Movie Collection is a movie database software for keeping track of your personal movie library. My Movie Collection is simple to update and easy to use. Your Movie collection is downloaded via the internet for almost any Movie you can imagine. With a database collection of over 50,000 Movies updated on a regular basis.
- Publisher: GoToMyCollection
- Home page: www.gotomycollection.com
- Last updated: July 10th, 2011
- Publisher: Avaya Inc.
- Home page: www.avaya.com
- Last updated: December 15th, 2009
Intel Desktop Control Center
Intel Desktop Control Center lets you tune, cool, and maximize performance of your Intel Extreme Series Desktop Board. Integrated auto-tuning makes system optimization easy while maintaining system stability. With this program, you can monitor and adjust the voltages, temperatures, and fan speeds in realtime.
- Publisher: Intel
- Last updated: June 15th, 2020
VAIO Control Center
VAIO Control Center lets you manage all the hardware settings of your VAIO laptop. With this program, you can select the charge level (50%, 80%, or 100%) of battery, switch on/off keyboard back-light, etc. You can also decide whether the USB port should be powered (to charge your phone, for example) while the laptop is in sleep mode.
- Publisher: Sony Corporation
- Home page: esupport.sony.com
- Last updated: December 28th, 2022
Lenovo Solution Center
The Lenovo Solution Center is a new software application created by Lenovo for Think products that helps users get the most out of their PC experience. The new software allows users to quickly identify the status for system health, network connections and overall system security.
- Publisher: Lenovo Group Limited
- Last updated: June 22nd, 2020
Voicent Call Center CRM
Voicent Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. You can use it to automatically track all customer interactions, save and manage customer opt-out and contact preferences, display customer information to agents, efficiently recognize callers and serve them accordingly, design and manage sales and marketing campaigns.
- Publisher: Voicent Communications, Inc.
- Home page: www.voicent.com
- Last updated: July 2nd, 2018
IBM SPSS Statistics
IBM SPSS Statistics is a program that allows you to identify your best customers, forecast future trends and perform advanced analysis. It is an integrated family of products that addresses the entire analytical process, from planning to data collection to analysis, reporting and deployment.
- Publisher: IBM Corp.
- Home page: www.ibm.com
- Last updated: September 1st, 2022
