Netsupport service desk sol in Title/Summary

NetSupport Service Desk

Available to purchase as either a standalone solution or as part of the full NetSupport DNA Asset Management suite, NetSupport ServiceDesk helps you effortlessly track, organise, manage and answer the toughest desktop support challenges. NetSupport ServiceDesk’s intuitive interface and streamlined workflow processing ensures your support team are using their time effectively.

• Publisher: NetSupport Ltd
• Last updated: March 19th, 2021

Jet Service Desk

It's a high-speed HelpDesk/Service Desk system what include next workflows:- Request Management - Incident Management - Problem Management - Change Management - Service Asset and Configuration Management - Service-Level Management - Knowledge Management

• Publisher: Da COBRA Software LLC
• Home page: jetservicedesk.com
• Last updated: October 28th, 2011

JIRA Service Desk

JIRA Service Desk is a simple service desk for IT support and customer service. You can link JIRA Service Desk tickets to JIRA Software issues and keep dev and IT connected for fast issue resolution, track your assets with asset management add-ons, automate repetitive tasks, share information, increase visibility and contribute knowledge, and more.

• Publisher: Atlassian
• Home page: www.atlassian.com
• Last updated: January 28th, 2017

Netsupport service desk sol in Description

Citsmart ITSM

Citsmart ITSM is a powerful tool for ITSM, Service Management, Service Desk, Help Desk, ITIL, Support Software, Shared Services,Customer Services, BPM. Citsmart ITSM is a Web tool for IT service management based on ITIL Library best practices and through its processes, it supports the IT to become a strategic partner of the business, delivering value to your customers through services.

• Publisher: CITSmart Group
• Last updated: March 31st, 2017

AggreGate Network Manager

AggreGate Network Manager is an umbrella IT management platform. It provides out-of-the-box monitoring for IP networks, servers, routers, applications, services, traffic and performance.

• Publisher: Tibbo Technology
• Home page: www.tibbo.com
• Last updated: February 10th, 2015

Service Desk Lite

Service Desk Lite is service management program that enables you to manage Service contracts/AMC and customer complaint Lifecycle from complaint initiations, assignments to closure in a simple way. It can be used to register customer complaints, assign it to a service executive, etc.

• Publisher: Spinso
• Home page: www.spinsolite.com
• Last updated: January 30th, 2014

HealthMonitor

HealthMonitor is a program for managing your business IT system. Its features include: system and network monitoring on both Windows and Unix/Linux machines, IT asset management, Microsoft patch management, software distribution, ITIL-compliant service desk, service level management, centralized power saving management, centralized administration from a single interface.

• Publisher: Vidyasoft Applications
• Last updated: June 4th, 2012

LANDesk Service Desk

LANDesk Service Desk is a program that allows you to gain all the ITSM functionality you need—problem, change and release management, configuration management, incident management, issue tracking. You can deliver the IT services, support, and information your employees need, integrate with IT tools and data to improve service-level response times.

• Publisher: Landesk
• Home page: www.landesk.com
• Last updated: February 24th, 2015

Additional Netsupport service desk sol selection

PYTHEAS Service Desk

The software allows you to make changes to its user interface, to create new queries and reports, and to implement new automation rules. You will immediately have full range or ready-to-use tools at your fingertips (queries, reports, statistics, and intranet access). No time consuming development or configuration needed.

• Publisher: PYTHEAS
• Home page: www.pytheas.com
• Last updated: August 12th, 2010

SERVICE DESK TICKET TRACKING SYSTEM

Service Desk also has a complete inventory database so you can inventory everything from PC's to routers. Service Desk has a built in remote desktop function allowing you to securely connect to any PC on your local area network as if you were in front of that PC. This remote desktop function can be performed from any computer on the LAN to any other computer on the LAN.

• Publisher: Service Master Software, Inc.
• Last updated: July 16th, 2010

ManageEngine ServiceDesk Plus

ServiceDesk Plus is a help desk software with integrated asset and project management capabilities. The program provides good visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. It features powerful integrations with IT management apps, smart automation, extensive reporting capabilities, codeless customizations, and more.

• Publisher: Zoho Corporation Pvt. Ltd.
• Home page: www.manageengine.com
• Last updated: August 30th, 2022

vCenter Orchestrator

vCenter Orchestrator provides out of the box workflows that can help administrators automate existing manual tasks. Administrators can utilize sample workflows from VMware vCenter Orchestrator’s workflow library and provide a blueprint for creating additional workflows.

• Publisher: VMware Inc
• Last updated: January 18th, 2011

ServiceDesk Lite

Service Desk Lite is free ready to use service management application that enables you to manage Service contracts/AMC and customer complaint lifecycle from complaint initiation, assignment to closure in a very simple way. It covers all the important stages of Contract and complaint management.

• Publisher: Spinsolite
• Home page: www.spinsolite.com
• Last updated: February 25th, 2015

TeamWox Communicator

TeamWox Communicator is a powerful corporate instant messenger for secure office communication. It is an application that can also notify of updates in task manager, new requests in service desk, emails and documents, even with your Web browser closed.

• Publisher: MetaQuotes Software Corp.
• Home page: www.teamwox.com
• Last updated: August 26th, 2014

Uplinx Remote Phone Control Tool

Uplinx Remote Phone Control Tool is an application that enables a phone administrator or service desk operator to remotely control a Cisco phone within their enterprise to validate or change its configuration. Also you can monitor remote voice streams with Cisco Silent Call Monitoring to improve troubleshooting and validation of phone configurations.

• Publisher: Uplinx Software Pty Ltd
• Last updated: August 26th, 2016

ManageEngine ServiceDesk Plus - MSP

ManageEngine ServiceDesk Plus - MSP is a web based ITIL ready, Help Desk tool with integrated Asset management module built specifically for Managed Service Providers. It has been designed to handle multiple accounts in a single Help Desk so the MSPs don’t have to juggle with multiple software.

• Publisher: ZOHO Corp
• Home page: www.manageengine.com
• Last updated: June 2nd, 2014

assystReset

assystReset is a tool that allows end users to reset their Windows password without having to contact their IT department, removing what is for many the most frequent call to the service desk. assystReset is straightforward to configure, easy to use and a secure way for users to reset their passwords.

• Publisher: Axios Systems Plc
• Last updated: January 31st, 2016

VersaSRS Help Desk

versaSRS allows you to prioritise, assign, track, report and audit your issues, whatever they may be - from software bugs and help desk tickets to project tasks and change requests. Improve Service Levels & Customer Satisfaction by utilizing a system which enables organizations to fully manage customers - to increase productivity, reduce service desk workload and reduce operational costs.

• Publisher: VersaDev Pty Ltd
• Home page: www.versasrs.com
• Last updated: October 30th, 2017