Servicedesk plus vs jira in Title/Summary

ServiceDesk for Windows

Not a mass-market software for mere auxiliary functions, ServiceDesk is a customized operations software, providing the automated nuts and bolts for what you really do, as a service call-oriented office, in delivering service to your customers. Built in Windows (not DOS) from the ground up.

• Publisher: Rossware Computing
• Home page: www.rossware.net

ManageEngine ServiceDesk Plus - MSP

ManageEngine ServiceDesk Plus - MSP is a web based ITIL ready, Help Desk tool with integrated Asset management module built specifically for Managed Service Providers. It has been designed to handle multiple accounts in a single Help Desk so the MSPs don’t have to juggle with multiple software.

• Publisher: ZOHO Corp
• Home page: www.manageengine.com
• Last updated: June 2nd, 2014

JIRA Client

JIRA Client simplifies your issue tracking, task scheduling, and project management work in Atlassian JIRA. It uses a local database for tracking issues, which gives you instant access to search results without opening any web page. You can filter search results with another search, by creating a sub-query in the navigation tree.

• Publisher: ALM Works
• Home page: almworks.com
• Last updated: October 12th, 2017

Servicedesk plus vs jira in Description

NetSupport Service Desk

Available to purchase as either a standalone solution or as part of the full NetSupport DNA Asset Management suite, NetSupport ServiceDesk helps you effortlessly track, organise, manage and answer the toughest desktop support challenges. NetSupport ServiceDesk’s intuitive interface and streamlined workflow processing ensures your support team are using their time effectively.

• Publisher: NetSupport Ltd
• Last updated: March 19th, 2021

The Connector

The Connector is a Microsoft Project extension plug-in that will allow connection directly from Microsoft Project to Atlassian JIRA. Create a project plan using Microsoft Project and directly import tasks from JIRA. Use JIRA for task management and quickly and easily sync between the two systems.

• Publisher: Ecliptic Technologies, Inc.
• Home page: www.the-connector.com
• Last updated: May 23rd, 2012

MDSF

The MDSF plugin allows JIRA admins to create fields that offer more than two levels of selection. The values offered for each level depend upon the values chosen for fields to the left of the current field. JIRA provides a drop-down select list field type, where a user can select from a range of pre-determined values.

• Publisher: HRWallingford/Halcrow/CEH/FHRC
• Home page: plugins.atlassian.com
• Last updated: May 22nd, 2012

JIRA Service Desk

JIRA Service Desk is a simple service desk for IT support and customer service. You can link JIRA Service Desk tickets to JIRA Software issues and keep dev and IT connected for fast issue resolution, track your assets with asset management add-ons, automate repetitive tasks, share information, increase visibility and contribute knowledge, and more.

• Publisher: Atlassian
• Home page: www.atlassian.com
• Last updated: January 28th, 2017

JIRA Capture Internet Explorer Extension

JIRA Capture Internet Explorer Extension is a program that allows you to capture issues in your JIRA projects directly from any web page, take and annotate screenshots, use issue templates and manage test sessions. In order to start it you will have to click the icon from the Internet Explorer toolbar.

• Publisher: Atlassian Pty Ltd.
• Home page: answers.atlassian.com
• Last updated: September 29th, 2014

Additional Servicedesk plus vs jira selection

ManageEngine ServiceDesk Plus

ServiceDesk Plus is a help desk software with integrated asset and project management capabilities. The program provides good visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. It features powerful integrations with IT management apps, smart automation, extensive reporting capabilities, codeless customizations, and more.

• Publisher: Zoho Corporation Pvt. Ltd.
• Home page: www.manageengine.com
• Last updated: August 30th, 2022

JIRA

JIRA is a professional development tool. Main features: - Create user stories and issues, plan sprints, and distribute tasks across your software team. - Prioritize and discuss your team's work in full context with complete visibility. - Improve team performance based on real-time, visual data you can use.

• Publisher: Atlassian
• Home page: www.atlassian.com
• Last updated: December 6th, 2016

ServiceDesk Lite

Service Desk Lite is free ready to use service management application that enables you to manage Service contracts/AMC and customer complaint lifecycle from complaint initiation, assignment to closure in a very simple way. It covers all the important stages of Contract and complaint management.

• Publisher: Spinsolite
• Home page: www.spinsolite.com
• Last updated: February 25th, 2015

JIRA Core

JIRA Core is a business project management software for Windows users. You can manage your tasks with statuses, comments, and attachments in one place, visualize your workflows and drag and drop tasks from to-do to done, follow the status of your team's projects in different ways, and more.

• Publisher: Atlassian
• Home page: www.atlassian.com
• Last updated: March 12th, 2017

HipChat

HipChat can help you communicate and share files with others. As the product is a client that uses the HipChat services, its advantages are logically derived from those of these services, which include chat rooms, one-on-one messaging, searchable chat history and image sharing.

• Publisher: Atlassian
• Last updated: May 29th, 2018

HelpDesk

ServiceDesk Plus is a web based IT Help Desk software that offers an integrated solution of Request Management(Trouble ticket tracking), Asset Management, SLA management, Purchase Management, Contracts management, Self-service portal management, Knowledge management in a easy to use package, to help you have a full fledged IT help desk and a productive IT Staff.

• Publisher: helpdesk.com
• Home page: www.helpdesk.com
• Last updated: March 28th, 2012

Atlassian Plugin SDK

Atlassian Plugin SDK is a free application that allows you to develop your own custom add-ons for Atlassian products. With this program, you can easily create local installations of JIRA, Confluence, Bamboo, Stash, Crowd or Fisheye/Crucible to test and debug your add-on.

• Publisher: Atlassian
• Last updated: October 31st, 2016

LANDesk Service Desk

LANDesk Service Desk is a program that allows you to gain all the ITSM functionality you need—problem, change and release management, configuration management, incident management, issue tracking. You can deliver the IT services, support, and information your employees need, integrate with IT tools and data to improve service-level response times.

• Publisher: Landesk
• Home page: www.landesk.com
• Last updated: February 24th, 2015

BB TestAssistant Expert

The BB TestAssistant Expert software test tool records your PC screen to make movies of any defects. The program integrates with Jira and Trac systems to easily create defect reports with movies attached. It can collect and display logging data from the application under test and Windows, to show them alongside the video.

• Publisher: Blueberry Software (UK) Ltd.
• Last updated: October 21st, 2012

Service Desk Lite

Service Desk Lite is service management program that enables you to manage Service contracts/AMC and customer complaint Lifecycle from complaint initiations, assignments to closure in a simple way. It can be used to register customer complaints, assign it to a service executive, etc.

• Publisher: Spinso
• Home page: www.spinsolite.com
• Last updated: January 30th, 2014